Articles on: FAQs

Why do I still have metaobject definitions even after I uninstalled FoxSell Bundles Plus?

After the app is uninstalled, we completely lose access to the merchant store. As a result, we can not delete the metaobject definitions for your store as soon as you uninstall.

If you want to get your metaobject definitions removed and you've uninstalled the app, follow these steps:

Install the App Again
Complete Onboarding Steps till you are on "Select Plan" screen (You don't need to select a plan)
Message us on Live chat asking us to run a clean up for your store and delete metaobject definitions.

Our team will run a cleanup for your store within 24 hours and get back to you.

If you have any other questions, feel free to reach us out at support@foxsell.app.

Updated on: 27/02/2025

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