> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.foxsell.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why is there only bundle product in the order and not the individual products?

If an order in Shopify appears without the intended bundle components, it may be due to one of the following reasons:


### **Common Reasons**


1. **Quick Add or Buy Again Buttons:**
* Customers might have added the bundle item directly through a Quick Add to Cart button or the Buy Again button available in customer accounts.
* **Indicator:** The order will have no line item properties.
![Bundle without line item properties](https://storage.crisp.chat/users/helpdesk/website/-/1/f/6/d/1f6d62f6dd712200/cleanshot-2025-07-11-at-154044_8hml3b.png =783xauto)

2. **Unauthorized Modification of Cart Requests:**
* Someone may have manually altered the Add to Cart request to include items in the bundle that are not permissible or valid.
* **Indicator:** The order will have weird line item properties
![Bundle with weird line item properties](https://storage.crisp.chat/users/helpdesk/website/-/1/f/6/d/1f6d62f6dd712200/cleanshot-2025-07-11-at-153931_4btbxj.png =783xauto)


### **How to Prevent Orders Without Bundle Components**


To ensure customers cannot checkout without valid bundle components, enable the **FoxSell Bundles Validation** function:

1. Navigate to your Shopify admin panel.
2. Click on **Settings**
![Click on Settings](https://storage.crisp.chat/users/helpdesk/website/-/1/f/6/d/1f6d62f6dd712200/cleanshot-2025-07-11-at-154153_7ged0v.png)
3. Click on **Checkout**
![Click on Checkout](https://storage.crisp.chat/users/helpdesk/website/-/1/f/6/d/1f6d62f6dd712200/cleanshot-2025-07-11-at-154326_kw73vh.png)
4. Under the **Checkout Rules** section, click **Add Rule**.
![Click on Add Rule](https://storage.crisp.chat/users/helpdesk/website/-/1/f/6/d/1f6d62f6dd712200/cleanshot-2025-07-11-at-154417_n33ifv.png)
5. Select **FoxSell Bundle Validation** from the available options.
![Select FoxSell Bundle Validation](https://storage.crisp.chat/users/helpdesk/website/-/1/f/6/d/1f6d62f6dd712200/cleanshot-2025-07-11-at-154459_1507m7y.png)
6. Click **Save**.
![Click Save](https://storage.crisp.chat/users/helpdesk/website/-/1/f/6/d/1f6d62f6dd712200/cleanshot-2025-07-11-at-154535_19fjtbw.png)
7. Finally, click **Turn On** to activate the validation rule.
![Click on Turn On](https://storage.crisp.chat/users/helpdesk/website/-/1/f/6/d/1f6d62f6dd712200/cleanshot-2025-07-11-at-154620_1qkenoy.png)
Now, customers attempting to checkout without proper bundle components will be prevented from completing the purchase, ensuring all orders contain valid bundle configurations.

If it's easier to watch a video, you can check this [video](https://supercut.ai/share/foxsell/mFdfTU6kY2230Kz78la6cS)

Feel free to reach out to us on In App Chat or email us at support@foxsell.app