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Why am I not eligible to use FoxSell Bundles Plus?
Why am I not eligible to use FoxSell Bundles Plus?

Learn why you might be ineligible for FoxSell Bundles Plus on Shopify, and learn how to meet criteria

Prakhar Shrivastava avatar
Written by Prakhar Shrivastava
Updated over a week ago

Your Shopify store's eligibility for using bundle apps can be affected by certain limitations and specific store configurations. Here's a breakdown of key factors that could impact your eligibility:

  1. Checkout Customizations:

    • If your store has customizations in checkout.liquid, it won't be compatible with bundle apps. To resolve this, consider upgrading to Checkout Extensibility, which offers greater flexibility and compatibility with bundling features.

  2. Shopify Scripts:

    • The use of Shopify Scripts can interfere with bundle functionality. When a script is published, bundle products are automatically moved to a draft status. To enable bundling again, you'll need to unpublish the script. This ensures seamless operation of bundle features in your store.

  3. Sales Channel Restrictions:

    • Bundle apps are currently limited to the Online Store sales channel. This means bundles cannot be sold through Shopify Point of Sale or alongside selling plans. If your sales strategy relies heavily on these channels, bundle apps might not be suitable for your store.

  4. Compatibility with Other Apps and Payment Gateways:

    • Certain apps and payment gateways may not be compatible with bundle apps. This incompatibility can arise due to the way these apps or gateways process orders or handle inventory. It's important to check the compatibility of your current apps and payment solutions with the bundle app you intend to use.

If you're facing challenges with bundle app eligibility, review your store's configurations and consider the necessary adjustments. For further assistance or specific queries, feel free to reach out to our support team via the in app chat or send us an email at [email protected]

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